Returns & Exchanges
We want you to feel confident in your skincare journey, which is why we offer a 30-day return policy on all products if they do not meet your expectations. Whether you have experienced a reaction or simply changed your mind, our team is here to ensure a smooth resolution.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring that the bottles are tightly sealed to prevent leakage during transit.
- 3.Ship the Items
Affix the provided return label to your parcel and drop it off at your nearest authorized carrier location, keeping your tracking receipt for reference.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.